Seasonal Stow — FAQ

  • What is Seasonal Stow?

    Seasonal Stow is a local pickup-and-store service for your seasonal items.

    You pack your totes, we pick them up, store them securely, and bring them back when you need them — no driving to a storage unit and no wasted garage space.

  • What areas do you serve?

    We currently serve:

    - Queen Creek

    - Gilbert

    - San Tan Valley

    - East Mesa

    More East Valley locations coming soon!

  • What can I store?

    Most seasonal household items like:

    - Holiday decorations

    - Artificial trees & wreaths

    - Halloween props

    - Seasonal linens & pillows

    - Patio & pool gear

    - Costumes

    - Hobby / sports gear (winter, camping, etc.)

    If it fits safely inside a standard tote and isn’t fragile or prohibited, we can store it.

  • What size totes do you accept?

    We store standard 27-gallon black & yellow totes (HDX from Home Depot / Kirkland from Costco).

    These are durable, stack well, and help keep everything uniform & safe in storage.

    Don’t have totes? We can recommend where to buy them locally.

  • Do you pack the totes for me?

    No — you pack your totes. We pick them up and return them when requested.

    This keeps cost low and protects your items, since you know your belongings best.

    Just make sure:

    ✅ Fragile items are wrapped

    ✅ Tote lids close fully

    ✅ Each tote is labeled clearly

  • How does pricing work?

    You pay per tote, not for an entire storage unit.

    Plan Price

    Monthly $11.99 per tote OR $9.99 for 3+ totes

    Annual $99 per tote OR $90 for 3+ totes

    No long-term commitment — you can switch or cancel before pickup.

  • Is there a deposit?

    Yes — there is a $10 reservation deposit when booking.

    It is applied to your first month of storage.

    This helps us confirm space & pickup routes.

  • When do I get charged the monthly fee?

    Your billing starts after we successfully pick up your totes.

    If plans change, you can cancel before pickup and get your deposit back.

  • How do pickups work?

    You choose a pickup day window.

    We come to your doorstep, load your totes, and store them safely.

    We batch routes, so certain pickup days are available each week.

    You'll receive a confirmation email once your reservation is approved.

  • How long do you hold my totes?

    As long as your plan is active.

    You can request returns anytime.

  • Can I get my totes back whenever I want?

    Yes! Just request a delivery.

    - Annual plans include 1 free pickup + 1 free return per year

    - Additional pickup or return trips are $25 each

    We group requests to keep costs low — most returns happen within a scheduled service window.

  • What happens if I stop paying?

    We send reminders and try to contact you.

    If unpaid:

    - 14 days: tote access paused

    - 90 days: items may be considered abandoned and disposed/donated

    We never want to do that — this just protects space for active customers.

  • Do you insure my items?

    We do not insure stored contents. You are responsible for packing properly.

    If it’s extremely valuable, sentimental, or irreplaceable — keep it at home.

  • How do I start?

    Click Reserve Storage and fill out a short form.

    You’ll submit your deposit and choose your tote count and pickup window.

    We’ll confirm your date and get you scheduled.

  • Do you offer referrals?

    Yes! Refer a friend and both receive $10 storage credit.

  • Can I upgrade from monthly to annual?

    Absolutely — we can convert your plan at the end of your monthly cycle.

    Just send us an email at info@seasonalstow.com

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  • What items are NOT allowed?

    Please do not store:

    - Food or liquids

    - Perishables

    - Chemicals, fuel, aerosols, flammables

    - Weapons or ammunition

    - Batteries or electronics with lithium batteries

    - Cash, jewelry, or irreplaceable items

    - Anything illegal or hazardous

  • Still have questions? We’re here to help.

    Email us anytime at info@seasonalstow.com